What Companies are in the Consumer Services Field in USA

It is important to know where to find companies in the field of consumer services. Many people are turning to such businesses to help them with home improvement, cleaning, and other tasks. This blog lists several companies that you can use to find the right companies for you. It comes as a reference for people looking for such companies. You can use these names as a starting point for your own research. It is important to find the right company for you because you will be spending money on services. It is important to find someone reliable and that can provide you with the services you need.

Table of Contents

Consumer Services Definition

Consumer services are businesses or organizations that provide services directly to individuals for personal or household purposes. These services can be tangible, such as cleaning or repair services, or intangible, such as financial or legal advice. Consumer services can be provided in person or online, and can be purchased on a one-time or ongoing basis.

The purpose of consumer services is to meet the needs and preferences of individual consumers, and they can vary widely in terms of the type of service offered, the target market, and the delivery model. Some consumer services are essential, such as healthcare and education, while others are considered luxury or discretionary, such as spa treatments and travel.

Overall, consumer services play an important role in the economy by providing individuals with the assistance and support they need to manage their personal and household affairs. They also contribute to job creation and economic growth, as many businesses in the consumer service sector are small or medium-sized enterprises.

What is Consumer in Business

In business, a consumer is a person or organization that uses goods or services. Consumers use products or services to fulfill their needs and wants. They are an important part of the market economy because they drive demand for goods and services, which in turn drives production and economic growth. Consumers play a vital role in the economy by providing businesses with the revenue they need to operate and grow.

What is Consumer Service Industry

The consumer service industry is a sector of the economy that consists of businesses and organizations that provide services directly to individuals for personal or household purposes.

The consumer service industry is a diverse and dynamic sector, encompassing a wide range of industries and businesses. Some examples of industries that fall under the category of consumer services include personal care, home services, financial services, legal services, education and training, health and wellness, travel and leisure, and customer service.

The consumer service industry is an important part of the economy, as it provides individuals with the assistance and support they need to manage their personal and household affairs. It is also a significant employer, with many jobs available in a variety of fields and settings.

Consumer Services Job Examples

There are many different types of jobs in the consumer service industry, as it encompasses a wide range of industries and businesses. Here are a few examples of consumer service jobs:

  1. Hairdresser: A hairdresser provides hairstyling and grooming services to clients, including cutting, coloring, and styling hair.
  2. Cleaner: A cleaner provides cleaning and maintenance services for homes, offices, or other buildings. This may involve tasks such as dusting, vacuuming, and washing windows.
  3. Bank teller: A bank teller works at a bank or other financial institution and is responsible for processing transactions, such as deposits and withdrawals, and providing customer service to clients.
  4. Lawyer: A lawyer provides legal advice and representation to clients, and may specialize in areas such as criminal law, family law, or corporate law.
  5. Tutor: A tutor provides one-on-one or group instruction to students, helping them to improve their knowledge and skills in a particular subject.
  6. Chiropractor: A chiropractor is a healthcare professional who provides care for musculoskeletal conditions, such as back pain, through techniques such as manual adjustments.
  7. Hotel receptionist: A hotel receptionist is the first point of contact for guests at a hotel, and is responsible for tasks such as checking guests in and out, taking reservations, and handling any customer inquiries or complaints.

These are just a few examples of the types of jobs that are available in the consumer service industry. There are many other roles and career paths within this sector, depending on your interests and skills.

Examples of Consumer Services

Here are some examples of consumer services:

  1. Personal care services: These include services related to personal grooming, such as hairdressing, beauty salons, and spas.
  2. Home services: These include services related to the maintenance and repair of homes, such as cleaning, landscaping, and home repair.
  3. Financial services: These include services such as banking, investment advice, and insurance.
  4. Legal services: These include services such as legal advice and representation.
  5. Education and training: These include services such as schools, universities, and tutoring centers.
  6. Health and wellness: These include services such as hospitals, clinics, and fitness centers.
  7. Travel and leisure: These include services such as hotels, resorts, and tour operators.
  8. Customer service: These include businesses that provide customer support and assistance, such as call centers and online support teams.

These are just a few examples of consumer services. There are many other industries and businesses that provide services directly to individuals for personal or household purposes.

Consumer Service Industries in the USA

According to the U.S. Bureau of Labor Statistics (BLS), the consumer service industry is a significant contributor to the U.S. economy, employing millions of people in a variety of occupations. Here are a few key statistics about the consumer service industry in the United States:

  • In 2020, the consumer service industry employed over 22 million people in the United States, representing about 15% of the total workforce.
  • The personal care and service sector is the largest subsector of the consumer service industry, employing over 7 million people. This includes occupations such as hairdressers, personal care aides, and customer service representatives.
  • The healthcare and social assistance sector is the second-largest subsector, employing over 16 million people. This includes occupations such as nurses, doctors, and social workers.
  • The education and training sector is the third-largest subsector, employing over 6 million people. This includes occupations such as teachers, professors, and instructional coordinators.
  • The leisure and hospitality sector is the fourth-largest subsector, employing over 6 million people. This includes occupations such as hotel managers, restaurant servers, and amusement park attendants.
  • The retail trade sector is the fifth-largest subsector, employing over 5 million people. This includes occupations such as salespersons, cashiers, and stock clerks.

These statistics are based on data from the BLS and may vary depending on the source.

What are the Types of Consumer Services Companies?

There are many different types of consumer services companies, as the consumer service industry encompasses a wide range of industries and businesses. Here are a few examples of the different types of consumer services companies:

  1. Personal care services companies: These include businesses that provide services related to personal grooming, such as hairdressing, beauty salons, and spas.
  2. Home services companies: These include businesses that provide services related to the maintenance and repair of homes, such as cleaning, landscaping, and home repair.
  3. Financial services companies: These include businesses that provide financial services such as banking, investment advice, and insurance.
  4. Legal services companies: These include businesses that provide legal services such as legal advice and representation.
  5. Education and training companies: These include businesses that provide educational and training services, such as schools, universities, and tutoring centers.
  6. Health and wellness companies: These include businesses that provide healthcare and wellness services, such as hospitals, clinics, and fitness centers.
  7. Travel and leisure companies: These include businesses that provide travel and leisure services, such as hotels, resorts, and tour operators.
  8. Customer service companies: These include businesses that provide customer support and assistance, such as call centers and online support teams.
  9. Transportation companies: These include businesses that provide transportation services, such as taxi and ride-sharing companies, as well as public transportation agencies.
  10. Entertainment companies: These include businesses that provide entertainment services, such as movie theaters, amusement parks, and live event venues.

These are just a few examples of the different types of consumer services companies. There are many other industries and businesses that provide services directly to individuals for personal or household purposes.

Careers in Consumer Services

There are many different careers in the consumer services industry, which includes a wide range of businesses that provide products and services directly to consumers. Some examples of careers in this industry include:

  1. Customer service representative: These professionals interact with customers to handle complaints, process orders, and provide information about products and services.
  2. Retail salesperson: Retail salespeople work in stores and sell products to customers.
  3. Marketing specialist: Marketing specialists develop marketing campaigns and help companies promote their products and services to consumers.
  4. Public relations specialist: Public relations specialists create and maintain a positive image for their company or client by communicating with the media and the public.
  5. Event planner: Event planners coordinate and oversee events such as weddings, conferences, and parties.
  6. Travel agent: Travel agents help consumers plan and book vacations, including flights, hotels, and tours.
  7. Food service worker: Food service workers prepare and serve food and drinks in restaurants, cafes, and other food establishments.
  8. Personal trainer: Personal trainers help clients improve their physical fitness and reach their health and wellness goals.
  9. Hair stylist: Hair stylists provide hair care services such as cutting, styling, and coloring.

What are the challenges faced by service industries?

The service industry is a broad category that includes businesses that provide intangible products, such as professional services, financial services, and hospitality. Some of the challenges that service industries may face include:

  1. Customer satisfaction: Service industries rely on customer satisfaction to drive business, so it is important for them to consistently provide high-quality service.
  2. Competition: Service industries often face intense competition from other businesses, which can make it difficult to stand out and attract customers.
  3. Employee retention: Service industries often have high turnover rates due to the nature of the work, which can be challenging and stressful. Retaining skilled and motivated employees can be a challenge.
  4. Managing demand: Service industries may experience fluctuations in demand for their products or services, which can be difficult to manage.
  5. Regulation: Service industries may be subject to various regulations, such as licensing requirements, which can be costly and time-consuming to comply with.
  6. Technology: Service industries may need to invest in technology to improve efficiency and provide better service to customers.
  7. Pricing: Setting the right price for products or services can be difficult, as it must be high enough to cover costs and generate profit but not so high that it turns customers away.

List of Consumer Services Field Companies

Airbnb

Airbnb

As of 2021, Airbnb has more than 4 million listings in over 100,000 cities around the world, and has welcomed over 800 million guest arrivals to date. The company’s revenue has grown significantly in recent years, reaching over $4.8 billion in 2020. According to a study by Airdna, the average Airbnb host in the United States earns about $924 per month by renting out their home or a room in their home.

Other notable Airbnb statistics include:

  • In 2020, Airbnb’s revenue grew by 29% compared to the previous year.
  • In the third quarter of 2020, Airbnb had over 2.5 million active listings and saw over 50 million guest arrivals.
  • The United States is the largest market for Airbnb, followed by France and Spain.
  • The most popular destinations for Airbnb travelers are Paris, London, and New York City.
  • Airbnb has a user base of over 500 million people.
  • The typical Airbnb host earns about $7,500 per year by renting out their home or a room in their home.

These statistics are based on publicly available data and estimates and may vary depending on the source.

Consumers Stats

  • Customer service: 1 (844) 234-2500

Total Consumers: 150 million people

  • 1 billion Guests
  • 220 countries listing
  • 5.6 million active listings worldwide including 1,600 private islands.
  • Covers 100,000 cities
  • 60% users are Young and born between 1981 to 1996.
  • Average Airbnb host earns $9,600/Y

General Info

Jobs: Engineering, Manager, Developer, Support Analyst, Sales, Scientist, freelance and more

Website: http://airbnb.com/

Specialties: Bok private rooms, shared rooms and even hotel rooms using Airbnb, travel accommodations, collaborative economy, and hospitality

Products: —

Applications/Solutions: Travel, Rent

Services: Short term homestays and experiences

Financial Information

  • Stock price: ABNB (NASDAQ) – $88.52
  • Revenue: 5.99 billion USD (2021)
  • Airbnb’s direct economic impact in USA-$33.8 billion

Company Information

  • Founders: Brian Chesky, Joe Gebbia, Nathan Blecharczyk
  • Founded: August 2008, San Francisco, CA
  • CEO: Brian Chesky (Aug 2008–)
  • Headquarters: San Francisco, CA
  • Subsidiaries: HotelTonight, Luxury Retreats International Inc. and more.
  • Airbnb -5,001-10,000 employees

Amazon

Amazon

Consumers Stats

Amazon is one of the largest and most popular e-commerce companies in the world. It has a wide range of customers, and as such, a variety of statistics are available on their behavior and demographics. Here are a few statistics on Amazon’s consumers:

  • As of 2021, Amazon has over 310 million active customer accounts worldwide.
  • In the US alone, in 2021, more than half of the US households are Amazon Prime members, and it’s estimated that about 84% of US online shoppers have made a purchase on the platform.
  • According to a survey, about 69% of U.S. adults shopped on Amazon in 2021
  • The majority of Amazon’s customers are between the ages of 18 and 44, and tend to have higher levels of income and education.
  • Consumers use Amazon primarily to purchase household items, electronics, and clothing, but it’s increasingly also used as a marketplace for groceries and other everyday essentials.
  • In terms of delivery, amazon prime members receive their orders in an average of 2 days

Keep in mind, these statistics are constantly changing as the market and user behaviour adapts to new trends, so more recent and accurate data may be available.

Total Consumers:

General Info

Jobs: Data Scientist, Art Director, Principal Product Manager, Senior Software Development Manager

Website: https://www.amazon.com/

Specialities: e-commerce, cloud computing, online advertising, digital streaming, artificial intelligence, Retail, Operations, and Internet

Products: Amazon products -apparel, electronics, beauty products, gourmet food, groceries, health and personal-care items and more

Applications/Solutions: It Solutions AWS

Services: Amazon Store, Delivery and Logistics, Entertainment

Financial Information

  • Stock price: AMZN (NASDAQ) $87.36
  • Net income: 33.36 billion USD (2021)
  • Revenue: 469.8 billion USD (2021)

Company Information

  • CEO: Andy Jassy (Jul 5, 2021–)
  • Founded: July 5, 1994, Bellevue, WA
  • Founder: Jeff Bezos
  • Number of employees: 1,468,000

Comcast

Comcast

Consumers Stats

Comcast is a telecommunications company that provides cable television, internet, and telephone services to consumers in the United States. According to a 2020 report by the National Cable & Telecommunications Association (NCTA), Comcast had approximately 30 million cable customers and approximately 30 million internet customers in the United States.

As of 2021, Comcast is the largest cable television provider and the largest home internet service provider in the United States. The majority of Comcast’s customers are believed to be located in urban and suburban areas, however, they have a broad presence across the United States.

It’s also important to note that Comcast’s customer base is diverse and spans across different age groups, income levels, and geographic regions.

Total Consumers: 29.6 million subscribers as 2021 in USA

General Info

Jobs: Sales, Marketing

Website: https://www.xfinity.com/national/

Specialties: Video, high-speed internet, and phone providers

Products: Comcast Cable, NBCUniversal, and Sky, DVR, Xfinity X1 and other Xfinity products , Sky Group, Xumo, Professional sports

Applications/Solutions: Telecommunications

Services: Internet, TV, Phone, Smart Home and Security

Financial Information

  • Comcast annual revenue for 2019 was $108.942B

Company Information

  • CEO: Brian L. Roberts (Nov 2002–)
  • Headquarters: Philadelphia, PA
  • Founders: Ralph J. Roberts, Julian A. Brodsky, Daniel Aaron
  • Founded: June 28, 1963, Tupelo, MS

Costco

Costco

Consumers Stats

Costco is a membership-based warehouse club that sells a wide variety of products, including groceries, electronics, home goods, and more. According to a 2020 report by the National Retail Federation (NRF), Costco had approximately 97 million active members in the United States, which accounted for around 85% of its total sales.

In terms of geographical Costco’s customer base is diverse and includes individuals and families from various income levels and age groups. However, the majority of Costco’s customers are believed to be in the prime working-age group of 25-54 and have above-average incomes.

Costco’s membership model, where members pay an annual fee for the privilege of shopping at the store, allows them to offer a wide variety of products at lower prices, which is a big draw for many customers. Additionally, Costco’s commitment to providing quality products and excellent customer service also contributes to its popularity and customer loyalty.

Total Consumers: Costco has 116.6 million members – 2022.

General Info

Jobs: Stocker, Membership Assistant

Website:  https://www.costco.com/

Specialties: Retail, Merchandising, Operations, E-commerce, and Travel

Applications/Solutions:

Services: Home Bottled Water Delivery, Auto & Home Insurance, Business Payment Processing Checks, Forms & Accessories.

Financial Information

  • Stock price: COST (NASDAQ) $478.75
  • Costco annual revenue for 2020 was $166.761B

Company Information

  • Customer service: 1 (800) 774-2678
  • Founded: July 12, 1976, Seattle, WA
  • Headquarters: Issaquah, WA
  • Number of employees: 214,000
  • Founders: James Sinegal, Jeffrey H. Brotman
  • Subsidiaries: Costco Travel, Costco Wholesale Canada, MORE

Home Depot

Home Depot

Consumers Stats

Home Depot is a home improvement and construction products retailer. According to a 2020 report by the National Retail Federation (NRF), Home Depot had approximately 22 million active customers in the United States.

In terms of demographics, Home Depot’s customer base is diverse and includes individuals and families from various income levels and age groups, including homeowners, renters, and professional contractors.

Home Depot’s focus on providing a wide variety of products and services for home improvement projects, as well as its commitment to providing quality products and excellent customer service, contributes to its popularity among customers. Additionally, the company’s online and in-store options for shopping and services, as well as the company’s credit card and loyalty program, also appeal to customers.

Total Consumers: 1.8 billion customer transactions worldwide in 2021

General Info

Jobs: Sales, Customer Service, Support

Website: https://www.homedepot.com/

Specialties: Home improvement retail corporation that sells tools, construction products, appliances, and services

Products: Building Materials, home improvement supplies, hardware, electrical products, kitchen and bath products, flooring and paint products, appliances

Services: Install, Repair & Remodel

Financial Information

  • Stock price: HD (NYSE) $317.81
  • Home Depot annual revenue for 2020 was $110.225B

Company Information

  • Customer service: 1 (800) 466-3337
  • CEO: Edward Decker (Mar 1, 2022–)
  • Founders: Ken Langone, Arthur Blank, Bernard Marcus, Pat Farrah, Ron Brill
  • Founded: June 29, 1978, Marietta, GA
  • Headquarters: Atlanta, GA
  • Subsidiaries: Home Depot of Canada, HD Supply, MORE
  • President: Edward Decker

The TJX Companies

The TJX Companies

Consumers Stats

The TJX Companies, Inc. is an off-price retailer that operates several retail chains, including T.J. Maxx, Marshalls, and HomeGoods in the United States. According to a 2020 report, the company had approximately 31 billion in sales, and more than 4,500 stores worldwide.

The TJX Companies’ off-price retail model, which offers a wide variety of brand-name and designer products at discounted prices, is a big draw for many customers. Additionally, the company’s commitment to providing quality products and excellent customer service also contributes to its popularity and customer loyalty.

It’s worth noting that The TJX Companies has a strong online presence, and many of their stores are open 7 days a week, which makes it convenient for customers to shop. The company also has a loyalty program, which allows customers to earn rewards and discounts on future purchases.

Total Consumers:

General Info

Jobs: Merchandise Associate

Website: https://www.tjx.com/

Specialties: Shopping

Products: Apparel and home fashions

Services: Off price retailer of apparel & home fashions in the U.S.A

Financial Information

  • Revenue: 38.94 billion USD (2018)
  • Stock price: TJX (NYSE) $81.51 -1.21 (-1.46%)
  • Net income: 3.06 billion USD (2018)

Company Information

  • Subsidiaries: T.J. Maxx, Marshalls, HomeGoods, HomeSense and more
  • Customer service: 1 (508) 390-1000
  • Headquarters: Framingham, MA
  • CEO: Ernie Herrman (Jan 31, 2016–)
  • Number of employees: 270,000 (2018)

The Walt Disney Company

The Walt Disney Company

Consumers Stats

The Walt Disney Company is a diversified global entertainment company that operates several businesses, including media networks, parks and resorts, studio entertainment, and consumer products and interactive media. According to a 2020 report, the company had approximately 155 million subscribers across its streaming services, Disney+, Hulu, and ESPN+.

In terms of demographics, The Walt Disney Company’s customer base is diverse and includes individuals and families from various income levels and age groups. However, the majority of The Walt Disney Company’s customers are believed to be families with children, and with above-average incomes.

The Walt Disney Company’s wide variety of products and services, including its theme parks, movies, television shows, and streaming services, are a big draw for many customers. Additionally, the company’s commitment to providing high-quality, family-friendly entertainment also contributes to its popularity and customer loyalty.

It’s worth noting that The Walt Disney Company has a strong online presence, and many of its products and services are available through digital platforms. The company also has a loyalty program, Disney Vacation Club, which allows customers to earn rewards and discounts on future purchases.

Total Consumers: 152.1 million users worldwide

General Info

Jobs: Business Support, Consumer Goods, Creative,  Customer Service, Finance, Data & Analytics

Website: https://thewaltdisneycompany.com/

Specialties: Mass media and entertainment, Entertainment, Animation, Technology, Media, Gaming, and Toys Movies, Television, Consumer Products, Theme Parks, Resorts, Interactive Media, Publishing, Radio, Live Entertainment, Music, Stage Plays, Studios, Apparel.

Products:  ABC broadcast network, cable television networks, toys and t-shirts, to food, books, games

Applications/Solutions: Disney+Hotstat, Star+, ESPN+, Hulu

Services: Theme park, shows on television

Financial Information

  • Stock price: DIS (NYSE) $94.77
  • Revenue-29 billion U.S. dollars

Company Information

  • Subsidiaries: Walt Disney World® Resort, Hulu, shopDisney, MORE
  • CEO: Robert Iger (Nov 20, 2022–)
  • Founded: October 16, 1923, Los Angeles, CA
  • Founders: Walt Disney, Roy O. Disney
  • Headquarters: Burbank, CA

Apple

Apple

Consumers Stats

Apple Inc. is a multinational technology company that designs, develops, and sells consumer electronics, computer software, and online services. According to a 2020 report, Apple had approximately 1.65 billion active devices worldwide, including iPhones, iPads, Macs, and Apple Watches.

Apple’s wide variety of products and services, including its iPhones, iPads, Macs, Apple Watches, Apple Music, iCloud, and App Store, are a big draw for many customers. Additionally, the company’s reputation for innovation, design, and user experience, as well as its commitment to privacy and security, also contribute to its popularity and customer loyalty.

It’s worth noting that Apple has a strong online presence, and many of its products and services are available through digital platforms. The company also has a loyalty program, Apple Card, which allows customers to earn rewards and discounts on future purchases.

Total Consumers: 1.2 billion+-2023

General Info

Jobs: Software Engineering

Website: https://www.apple.com/

Specialties: Innovative Product Development, World-Class Operations, Retail, and Telephone Support

Products: iPad, iphone, imac, Watch, Airtag, macOS, Ios, Apple TV, Final Cut Pro

Applications/Solutions: IT services and solutions for home, school and business

Services: Apple Music, Apple TV+, Fitness+, News+, Arcade, Card

Financial Information

  • Stock price: AAPL (NASDAQ) $130.15
  • apple revenue 2022-394.33 billion U.S. dollars

Company Information

  • Founders: Steve Jobs, Steve Wozniak, Ronald Wayne
  • Headquarters: Cupertino, CA
  • Products: iPhone, Apple Watch, iPad, Apple TV, iOS, macOS, MORE
  • CEO: Tim Cook (Aug 24, 2011–)
  • Founded: April 1, 1976, Los Altos, CA
  • Sales: 1 (800) 692-7753

HelloFresh

HelloFresh

Consumers Stats

HelloFresh is a meal kit delivery service that provides customers with pre-measured ingredients and recipe cards to cook meals at home. According to a 2020 report, HelloFresh had approximately 4.5 million active customers worldwide, making it one of the largest meal kit delivery services in the world.

HelloFresh’s meal kit delivery service, which offers a wide variety of recipes and ingredients, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, fresh ingredients, as well as its user-friendly website and mobile app, also contribute to its popularity and customer loyalty.

It’s worth noting that HelloFresh also has several different meal plans to choose from, including a family plan, a vegetarian plan, and a low-calorie plan, which makes it easy for customers to find a meal plan that fits their lifestyle and dietary needs.

Total Consumers: 7.5 million customers worldwide-2022

General Info

Jobs: Warehouse Associate, Operations Manager, Quality Supervisor

Website: https://www.hellofresh.com/

Specialties: Food & Meal Kit Delivery Service, Delivering always for free, Creating tasty and balanced recipes, Sourcing fresh and organic ingredients, Valuing customers​ feedback, Sustainable/nutritious meals.

Products: Meat & Veggies, Veggie, Low Calorie, and Family Friendly

Applications/Solutions: Delivers recipes and fresh, pre-portioned ingredients

Services: Meal Plan & Prep Delivery Services

Financial Information

  • Revenue: 5.99 billion EUR (2021)
  • Net worth: USD $525 million

Company Information

  • Customer service: 1 (646) 846-3663
  • Parent organizations: HelloFresh, Rocket Internet
  • Founders: Dominik Richter, Thomas Griesel, Jessica Nilsson
  • Headquarters: Berlin, Germany
  • CEO: Dominik Richter (2011–)
  • CFO: Christian Gärtner

Pfizer

Pfizer

Consumers Stats

Pfizer is a multinational pharmaceutical company that researches, develops, and manufactures a wide range of prescription drugs and vaccines. It is not a consumer-facing company and therefore, it doesn’t have active consumers. However, the company’s products are used by patients and healthcare professionals worldwide.

Pfizer’s portfolio includes a wide range of products across various therapeutic areas, including oncology, immunology, neuroscience, and cardiology. The company is one of the largest pharmaceutical companies in the world and has a strong presence in both developed and emerging markets.

Pfizer’s commitment to researching and developing new treatments for a wide range of diseases, as well as its commitment to providing high-quality, safe, and effective products to patients, contributes to its popularity and reputation among healthcare professionals.

It’s worth noting that Pfizer is also involved in several initiatives to improve access to healthcare in developing countries, such as partnerships to expand access to vaccines and medications and collaborations to improve healthcare infrastructure.

Total Consumers:

General Info

Jobs: Internal Medicine CARD Health & Science Professional, Scientist

Website: https://www.pfizer.com/

Specialties: pharmaceutical and biotechnology, medicines and health care

Products: Eliquis, Enbrel, EpiPen, Depo-Provera, Dimetapp, Neosporin, Xeljanz and Zithromax/Zmax.

Applications/Solutions: Healthcare

Services: Medicines, vaccines, heart and diabetes treatments

Financial Information

  • Stock price: PFE (NYSE) $48.39
  • Pfizer revenue 2022-$101.3 billion

Company Information

  • CEO: Albert Bourla (Jan 1, 2019–)
  • Headquarters: New York, NY
  • Customer service: 1 (800) 879-3477
  • Subsidiaries: Global Blood Therapeutics INC, Hospira, MORE
  • Founded: 1849, Brooklyn, New York, NY
  • Founders: Charles Pfizer, Charles F. Erhart
  • Group president: Albert Bourla

AAA

AAA

Consumers Stats

AAA (American Automobile Association) is a federation of motor clubs throughout North America that provides services to its members, such as roadside assistance, travel planning, and insurance. According to a 2020 report, AAA had approximately 60 million members across the United States, making it one of the largest motor clubs in the country.

AAA’s roadside assistance service, which offers a wide variety of services to its members, such as towing, jump-starting, and tire changes, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, safe, and reliable services to its members also contributes to its popularity and customer loyalty.

It’s worth noting that AAA also offers a variety of travel-related services, such as travel planning, lodging and car rental reservations, and passport and visa services, as well as insurance services, such as auto, home, and life insurance, which are also available for its members.

Total Consumers: 61 million members-2023

General Info

Jobs:  Automotive, Brand & Management, Insurance Services

Website: https://www.aaa.com/

Specialties: Travel, Insurance, Transportation, Automotive, Financial Services, Safety, Advocacy

Services: Roadside assistance

Financial Information

  • AAA Life Insurance revenue is $500M annually

Company Information

  • Roadside assistance: 1 (800) 222-4357
  • Founded: March 4, 1902, Chicago, IL
  • Headquarters: Heathrow, FL
  • Awards: Telly Award for Non-Broadcast Productions Film/Video – How-To/Instructional
  • Founders: Princeton University Automobile Club, MORE

Thumbtack

Thumbtack

Consumers Stats

Thumbtack is a platform that connects consumers with professionals for various services, such as home repair, cleaning, photography, and more. According to a 2020 report, Thumbtack had approximately 10 million active customers in the United States, which accounted for around 85% of its total sales.

Thumbtack’s platform, which offers a wide variety of services, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, reliable professionals and its user-friendly platform also contribute to its popularity and customer loyalty.

It’s worth noting that Thumbtack also offers a variety of tools and resources to help customers find the right professional for their project and make informed decisions, such as reviews, ratings, and pricing estimates.

Total Consumers:

General Info

Jobs: Home Maintenance Specialist, Manager, Technical Accounting and Financial Reporting

Website: https://www.thumbtack.com/

Specialties: Home services, Online website for rating, You can hire local services

Services: Find local professionals, Compare prices and book home services

Financial Information

  • Thumbtack revenue is $74.0M annually

Company Information

  • Customer service: 1 (866) 501-5809
  • CEO: Marco Zappacosta (Aug 2008–)
  • Founders: Marco Zappacosta, Jonathan Swanson, Sander Daniels, Jeremy Tunnell
  • Founded: 2008
  • Subsidiaries: HeartThis Inc., Setter Inc.
  • Type of business: Privately held company
  • Headquarters: San Francisco, California

Hilton Worldwide

Hilton Worldwide

Consumers Stats

Hilton Worldwide is a multinational hospitality company that owns and operates a wide range of hotels and resorts across the world. According to a 2020 report, Hilton Worldwide had approximately 5,200 hotels and resorts across 114 countries, with more than 1.4 billion guests staying at Hilton properties each year.

Hilton Worldwide’s wide variety of hotels and resorts, which offer a range of amenities and services to suit different needs and budgets, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, safe, and reliable accommodation also contributes to its popularity and customer loyalty.

It’s worth noting that Hilton Worldwide also offers a variety of loyalty programs, such as Hilton Honors, which allows customers to earn rewards and discounts on future stays. Additionally, the company has a strong online presence and many of its hotels and resorts can be booked through digital platforms.

Total Consumers:

General Info

Jobs: Front Desk Supervisor/Customer Service, Houseperson/Housekeeping

Website: https://www.hilton.com/en/corporate/

Specialties: Business Travel, Leisure Travel, Vacations, Resorts, hospitality

Applications/Solutions: Luxury Hospitality

Services: Develops, owns, manages or franchises approximately 2,200 hotels, resorts and vacation ownership properties.

Financial Information

  • Revenue: 5.78 billion USD (2021)
  • Stock price: HLT (NYSE) $129.08 -1.17 (-0.90%)

Company Information

  • Customer service: 1 (800) 445-8667
  • Headquarters: McLean, VA
  • Number of employees: 142,000 (2021)
  • Founded: May 31, 1919, Cisco, TX
  • Founder: Conrad N. Hilton
  • Subsidiaries: Hilton Hotels & Resorts, DoubleTree, MORE

CVS Pharmacy

CVS Pharmacy

Consumers Stats

CVS Pharmacy is a retail pharmacy chain in the United States that provides customers with prescription drugs, over-the-counter medications, health and wellness products, and other services. According to a 2020 report, CVS Pharmacy had approximately 9,800 retail locations across the United States, and more than 90 million customers who filled a prescription at a CVS Pharmacy.

CVS Pharmacy’s wide variety of products and services, including prescription drugs, over-the-counter medications, health and wellness products, and other services such as flu shots, health screenings, and MinuteClinics, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, safe, and reliable products and services also contributes to its popularity and customer loyalty.

It’s worth noting that CVS Pharmacy also offers a variety of loyalty programs, such as ExtraCare Rewards, which allows customers to earn rewards and discounts on future purchases.

Total Consumers: 94 million Plan Members-2023

General Info

Jobs: Pharmacy Technician, Health Jobs

Website: https://www.cvs.com/

Specialties: Retail pharmacy, Walk in Medical Clinics

Products: CVS Health, Goodline, Grooming , Live Better, poparazzi, beauty360, Gold Emblem abound

Applications/Solutions: Pharmaceuticals

Services: CVS/pharmacy, CVS/minuteclinic, CVS/caremark, and CVS/specialty, Walk-in Clinic Services & Treatments

Financial Information

  • $314 billion

Company Information

  • Customer service: 1 (800) 746-7287
  • CEO: Karen S. Lynch (Feb 1, 2021–)
  • Subsidiaries: MinuteClinic, Aetna, CVS Caremark, Longs Drugs, MORE
  • Founders: Stanley Goldstein, Ralph Hoagland, Sidney Goldstein
  • Founded: May 8, 1963, Lowell, MA
  • Headquarters: Woonsocket, RI
  • Formerly: Consumer Value Stores (1963–69)

Walmart

Walmart

Consumers Stats

Walmart is a retail company that operates a chain of discount department stores and grocery stores. According to a 2020 report, Walmart had approximately 11,000 stores worldwide, and more than 265 million customers visiting its stores weekly.

Walmart’s wide variety of products and services, including groceries, electronics, home goods, and clothing, is a big draw for many customers. Additionally, the company’s commitment to providing low prices and excellent customer service also contributes to its popularity and customer loyalty.

It’s worth noting that Walmart also offers a variety of online services, such as online grocery shopping and delivery, as well as online ordering and curbside pickup at select stores, which makes it convenient for customers to shop. The company also has a loyalty program, Walmart+.

Total Consumers: 270 million customer visits each week worldwide

General Info

Jobs: Hourly Supervisor and Training, Store Manager, Cashier, Sales Associate, Freight Handler.

Website:  https://www.walmart.com/

Specialties: Hypermarkets, discount department stores, and grocery stores, Retail, Transportation, Logistics, Merchandising, Marketing, Operations, Health & Wellness, eCommerce, and Management

Products:  All Departments plus grocery

Applications/Solutions: 10,500 stores

Services: Bakery, Deli and dairy products with electronics, apparel, toys, home furnishings Items

Financial Information

  • Stock price: WMT (NYSE) $144.95
  • Revenue: 572.8 billion USD (2022)

Company Information

  • Customer service: 1 (800) 925-6278
  • Founded: July 2, 1962, Rogers, AR
  • Founders: Sam Walton, Bud Walton
  • Video game: Spark City
  • Headquarters: Bentonville, AR

Bank of America

Bank of America

Consumers Stats

Bank of America is a financial services company that provides banking, investment, and other financial services to individuals, small and middle-market businesses, corporations, and governments. According to a 2020 report, Bank of America had approximately 48 million active digital banking customers and around 45 million customers with credit cards.

Bank of America’s wide variety of products and services, including checking and savings accounts, credit cards, mortgages, and investment services, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, safe, and reliable financial services also contributes to its popularity and customer loyalty.

It’s worth noting that Bank of America also offers a variety of online and mobile banking services, such as online banking, mobile banking, and mobile check deposit, which makes it convenient for customers to manage their accounts and make transactions.

Total Consumers: 68 million consumer-2023

General Info

Jobs: Client Service Representative, Inbound Sales

Website: https://www.bankofamerica.com/

Specialties: Investment bank and financial services, Risk management

Products: Banking, Credit Cards, Loans and Merrill Investing

Applications/Solutions: financial

Services: Home Loans, Cards, Student Banking, Other Loans, Savings, Checking

Financial Information

  • Stock price: BAC (NYSE) $33.89
  • Revenue in 2022 (TTM): $92.47 B

Company Information

  • Customer service: 1 (800) 432-1000
  • Owner: Berkshire Hathaway
  • Credit card support: 1 (800) 732-9194
  • Technical support: 1 (800) 933-6262
  • Headquarters: Charlotte, NC
  • Founded: September 30, 1998, San Francisco
  • Founders: Amadeo Giannini (Bank of Italy), Hugh McColl (NationsBank)

Target Corporation

Target Corporation

Consumers Stats

Target Corporation is a retail company that operates a chain of general merchandise and grocery stores. According to a 2020 report, Target had approximately 1,900 stores in the United States, and more than 100 million customers visiting its stores weekly.

Target’s wide variety of products and services, including groceries, electronics, home goods, and clothing, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality products and excellent customer service also contributes to its popularity and customer loyalty.

It’s worth noting that Target also offers a variety of online services, such as online grocery shopping and delivery, as well as online ordering and curbside pickup at select stores, which makes it convenient for customers to shop. The company also has a loyalty program, Target Circle.

Total Consumers:

General Info

Jobs: Sales Associate, Specialty Sales

Website: https://www.target.com/

Specialties: Department store chain, Food & beverages, Apparel, Home, Furniture, Kitchen.

Products: Owned brands like A New Day, Kona Sol, All in Motion, Universal Thread, Made By Design, Room Essentials, Casaluna

Applications/Solutions: RedCard, Target Circle, Merchandise Retailer

Services: Teeth Alignment, Nail Painting, Facial Services, Optical

Financial Information

  • Stock price: TGT (NYSE) $156.35
  • Revenue: 107 billion USD (2021)

Company Information

  • Customer service: 1 (800) 440-0680
  • Founder: George Dayton
  • Customer service chat: Online Chat
  • Subsidiaries: Shipt, Dermstore, Target Foundation, MORE
  • Headquarters: Minneapolis, MN
  • Founded: June 24, 1902, Minneapolis, MN

Uber Technologies Inc

Uber Technologies Inc

Consumers Stats

Uber Technologies Inc. is a transportation network company that connects riders with drivers through a mobile app. According to a 2020 report, Uber had approximately 66 million monthly active riders worldwide, and more than 3 million drivers globally.

Uber’s transportation service, which offers a wide variety of ride options, such as UberX, UberPOOL, and UberBLACK, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, safe, and reliable transportation also contributes to its popularity and customer loyalty.

It’s worth noting that Uber also offers a variety of other services, such as UberEATS, which is a food delivery service, and Uber for Business, which allows companies to manage and track their employees’ rides. The company also has a loyalty program, Uber Rewards.

Total Consumers: 118 million people used Uber in 2021

General Info

Jobs: Delivery Driver

Website: https://www.uber.com/

Specialties: Ride, Uber Eats, Earning with Uber Drive, Uber Transit, Uber Health, Uber Freight and Uber for Business

Products: Uber apps

Applications/Solutions: Transportation

Services: Cab Service, ride hailing, Food and Package delivery, couriers services, freight transportation

Financial Information

  • Stock price: UBER (NYSE) $27.40

Company Information

  • Headquarters: San Francisco, CA
  • Founded: March 2009, San Francisco, CA
  • Founders: Travis Kalanick, Garrett Camp
  • CEO: Dara Khosrowshahi (Aug 30, 2017–)
  • Subsidiaries: Uber Eats, Careem, Postmates, Drizly, Uber Carshare, MORE

McDonald’s

McDonald

Consumers Stats

McDonald’s is a fast food chain that operates restaurants worldwide. According to a 2020 report, McDonald’s had approximately 38,000 locations worldwide and serves around 69 million customers daily.

McDonald’s wide variety of menu options, including burgers, chicken, salads, and breakfast items, as well as its convenience and accessibility with drive-thru and delivery services is a big draw for many customers. Additionally, the company’s commitment to providing high-quality food, friendly service and good value also contributes to its popularity and customer loyalty.

It’s worth noting that McDonald’s also offers a variety of promotions and discounts, such as “Happy Meal” for kids, and “Value menu” which offers items at a lower price. Additionally, the company has a loyalty program, “McDonald’s App”, which allows customers to earn rewards and discounts on future purchases.

Total Consumers: 70 million customers daily worldwide in 2021

General Info

Jobs: Crew Team Member

Website: mcdonalds.com/

Specialties: Fast food chain, Restaurants, Food Service

Products: Hamburgers Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin

Applications/Solutions: Franchising, operations, real estate, supply chain, communications, human resources

Services: Arch Card, McDelivery

Financial Information

  • Stock price: MCD (NYSE) $267.25

Company Information

  • Headquarters: Chicago, IL
  • Founder: Ray Kroc
  • Founded: April 15, 1955, San Bernardino, CA
  • CEO: Chris Kempczinski (Nov 4, 2019–)
  • Subsidiaries: McDonald’s Restaurants, McDonald’s Canada, MORE

American Airlines

American Airlines

Consumers Stats

American Airlines is a major American airline headquartered in Fort Worth, Texas. According to a 2020 report, American Airlines had around 100 million customers annually, and it operates flights to more than 350 destinations worldwide.

American Airlines’ wide variety of destinations, as well as its frequent flyer program, AAdvantage, are a big draw for many customers. Additionally, the company’s commitment to providing high-quality, safe, and reliable flights also contributes to its popularity and customer loyalty.

It’s worth noting that American Airlines also offers a variety of services, such as flights to premium classes, loyalty program, and various travel-related services, such as car rental reservations and hotel bookings. Additionally, the company has a strong online presence and many of its products and services can be booked through digital platforms.

Total Consumers: 140+ million customers

General Info

Jobs: Remote Customer Support

Website: https://www.aa.com/

Specialties: airline, Book Air Ticket,

Products: American Airlines Brand Store

Applications/Solutions: Air Tickets

Services: Reservations and tickets, Escort to and between gates and baggage, Access to Flagship, Car service

Financial Information

  • American airlines revenue-17.34 billion USD

Company Information

  • Reservations: 1 (800) 433-7300
  • CEO: Robert Isom (Mar 31, 2022–)
  • Alliance: Oneworld
  • Founder: Avco
  • Parent organizations: American Airlines Group, AMR Corporation

Subway

Subway

Consumers Stats

Subway is a fast food chain that operates a chain of sandwich shops worldwide. According to a 2020 report, Subway had approximately 42,000 locations worldwide and serves around 3 billion sandwiches per year.

Subway’s wide variety of menu options, including sandwiches, salads, and sides, as well as its convenient and accessibility with drive-thru and delivery services is a big draw for many customers. Additionally, the company’s commitment to providing high-quality food and good value also contributes to its popularity and customer loyalty.

It’s worth noting that Subway also offers a variety of promotions and discounts, such as “Sub of the Day” and “Value menu” which offers items at a lower price. Subway has a loyalty program, “Subway MyWay Rewards”.

Total Consumers:

General Info

Jobs: Sandwich Artist, Subway Manager

Website: https://www.subway.com/en-US

Specialties: Fast food restaurant, Sandwiches

Products: Submarine sandwiches, wraps, salads and drinks

Applications/Solutions: Franchising

Services:  Order online, restaurants, order catering or buy gift cards

Financial Information

  • Subway revenue-US$16.1 billion 2023

Company Information

  • Headquarters: Milford, CT
  • Founded: August 28, 1965, Bridgeport, CT
  • Parent organization: Doctor’s Associates, Inc.
  • CEO: John Chidsey (Nov 2019–)
  • Founders: Fred DeLuca, Peter Buck
  • Owner: Doctor’s Associates, Inc.

AT&T

AT&T

AT&T is a telecommunications company that provides a wide range of services such as wireless and home phone services, internet and TV services, and business solutions. According to a 2020 report, AT&T had approximately 181 million wireless customers, 12.1 million postpaid phone customers, and 11.6 million broadband customers in the United States.

AT&T’s wide variety of services, including wireless and home phone services, internet and TV services, and business solutions, is a big draw for many customers. Additionally, the company’s commitment to providing high-quality, reliable, and innovative services also contributes to its popularity and customer loyalty.

It’s worth noting that AT&T also offers a variety of plans and packages to suit different needs and budgets, and has a loyalty program, AT&T Thank You.

Consumers Stats

AT&T has a long history of providing quality telecommunications services to consumers. Today, AT&T is one of the largest providers of wireless services in the United States. AT&T has nearly 140 million wireless customers and provides service to more than 300 million people in the United States. AT&T is also a leading provider of broadband and pay TV services. AT&T has more than 25 million broadband customers and nearly 19 million pay TV customers. AT&T is committed to providing a great experience for its customers and is constantly innovating to deliver the best possible experience.

Total Consumers:

General Info

Jobs: Sales Consultant, Senior Video Engineer

Website: https://www.att.com/

Specialties: U-Verse, Wireless Services, Enterprise Applications,  Managed Hosting Solutions

Products: Mobile phone, broadband, fixed line telephone, home security, network security, and business services.

Applications/Solutions: AT&T Mobility, AT&T Internet, AT&T Phone, AT&T Labs, AT&T Digital Life, and AT&T Cybersecurity.

Services: Data plans, Internet service, and Directv Stream

Financial Information

  • Stock price: T (NYSE) $19.04
  • Revenue: 168.9 billion USD (2021)

Company Information

  • CEO: John T. Stankey (Jul 1, 2020–)
  • Founded: October 5, 1983, Delaware
  • Headquarters: Dallas, TX
  • Founders: Alexander Graham Bell, Gardiner Greene Hubbard
  • Number of employees: 203,000 (January 2022)
  • Divisions: AT&T Communications; AT&T Corporation; AT&T Mexico

Fiverr

Fiverr

Consumers Stats

Fiverr is an online marketplace that connects businesses and entrepreneurs with freelancers who offer a variety of services such as graphic design, writing, programming, and more. According to a 2020 report, Fiverr had approximately 5 million active customers worldwide, and more than 200,000 active freelancers on its platform.

It’s worth noting that Fiverr also offers a variety of tools and resources to help customers find the right freelancer for their project and make informed decisions, such as reviews, ratings, and pricing estimates. Additionally, the company has a loyalty program, Fiverr Pro, which allows customers to access to a curated selection of top-rated freelancers.

Total Consumers:

General Info

Jobs: Customer Support Representative, Public Relations Specialist, Business Development Representative

Website: https://www.fiverr.com/

Specialties: best for Freelance work to hire(digital services)

Products: Fiverr App

Applications/Solutions: Marketplace for freelance services

Services: 3 million freelance services

Financial Information

  • Stock price: FVRR (NYSE) $29.54
  • Revenue: 298 million USD (2021)

Company Information

  • Founded: 2010, Tel Aviv-Yafo, Israel
  • Headquarters: Tel Aviv-Yafo, Israel
  • CEO: Micha Kaufman (Feb 1, 2010–)
  • Number of employees: 787 (2021)
  • Subsidiaries: AND CO Ventures, Inc., Stoke Talent Ltd., MORE

Starbucks

Starbucks,Consumers Statsk

Starbucks is a multinational coffeehouse chain that operates a wide range of coffee shops and cafes worldwide. According to a 2020 report, Starbucks had approximately 31,000 stores worldwide and serves around 90 million customers per week.

Starbucks’ wide variety of menu options, including coffee, tea, and food items, as well as its convenience and accessibility with drive-thru and delivery services is a big draw for many customers.

It’s worth noting that Starbucks also offers a variety of promotions and discounts, such as “Happy Hour” and “Starbucks Rewards” which allows customers to earn rewards and discounts on future purchases.

Total Consumers:

General Info

Jobs: Store manager, Customer Service Associate, sourcing specialist, Global Supply Chain

Website: https://www.starbucks.com/

Specialties: Coffee, Food, Juice, Tea

Products: Hot and cold drinks, espresso, loose-leaf teas, whole-bean coffee, micro-ground instant coffee, caffe latte, juices, Frappuccino beverages, pastries, snacks.

Applications/Solutions: Coffeehouses and roastery reserves

Services: Handcrafted Beverages

Financial Information

  • Stock price: SBUX (NASDAQ) $104.74
  • starbucks revenue-32.25 billion USD 2022

Company Information

  • Designated CEO: Laxman Narasimhan (Apr 1, 2023–)
  • Customer service: 1 (800) 782-7282
  • CEO: Howard Schultz (Apr 4, 2022–Apr 1, 2023)
  • Founded: March 30, 1971, Pike Place Market, Seattle, WA
  • Founders: Gordon Bowker, Jerry Baldwin, Zev Siegl
  • Headquarters: Seattle, WA

Marriott International

Marriott International

Consumers Stats

Marriott International is a global hotel company with a wide range of brands catering to various segments of travelers, including luxury, premium, select, and extended-stay brands. The company’s customer base is diverse and includes both leisure and business travelers. Additionally, Marriott International has a strong loyalty program, Marriott Bonvoy, which has over 150 million members worldwide.

It’s worth noting that the COVID-19 pandemic has greatly impacted the hospitality industry, including Marriott International. In 2020, the company reported a significant decline in revenue and occupancy due to travel restrictions and reduced demand. As the situation evolves, it’s likely that the statistics for Marriott International consumers have also changed.

Total Consumers: 141 million Marriott Bonvoy members

General Info

Jobs: Human Resources Manager, Event Planning, Housekeeping Supervisor

Website: https://www.marriott.com/

Specialties: Hotel Services, Residential Booking, and Timeshare properties booking

Products: Loyalty programs, Marriott hotel bedding, pillows, linens and robes

Applications/Solutions: 30 brands with luxury booking

Services: Accommodation, hotel reservations, timeshare vacations, flight and hotel packages, and car rental services.

Financial Information

  • Stock price: MAR (NASDAQ) $152.53

Company Information

  • Customer service: 1 (800) 535-4028
  • Headquarters: Bethesda, MD
  • Reservations: 1 (888) 236-2427
  • Subsidiaries: Sheraton Hotels and Resorts, MORE
  • Founders: J. Willard Marriott, Alice Marriott
  • Founded: 1927, Washington, D.C.
  • CEO: Anthony Capuano (Feb 23, 2021–)

N26

N26

Consumers Stats

N26 is a German digital bank that was founded in 2013. It is a fully licensed bank in the European Economic Area and has over 5 million customers.

As of 2021, N26 has a customer base primarily in Europe, with the majority of its customers being located in Germany, Austria, France, Italy, Spain and the Netherlands. The bank has a strong focus on mobile banking and has a user-friendly app that allows customers to manage their accounts, make payments, and access additional services such as travel insurance.

N26’s target market is primarily young, tech-savvy individuals, including students and freelancers. The bank is particularly popular among people who are looking for a bank that is easy to use and offers a wide range of features.

Total Consumers: 8 million customers-2023

General Info

Jobs: Strategy and Operations Associate

Website: https://n26.com/

Specialties: Online bank or digital bank

Products: Mobile app

Applications/Solutions: Banking services

Services: Mobile Banking, Fintech, and Financial Services

Financial Information

  • N26 made an estimated €120 million revenue in 2021

Company Information

  • CEO: Valentin Stalf (Feb 2013–)
  • Founders: Valentin Stalf, Maximilian Tayenthal
  • Founded: February 2013, Berlin, Germany
  • Subsidiary: N26 Bank GmbH
  • Location: Berlin, Germany swfinstitute.org
  • Formerly: Number 26 (2013–2016)
  • Number of employees: c. 1,500 (2021)

Babylon Health

Babylon Health

Consumers Stats

Babylon Health is a London-based digital healthcare company that provides telemedicine and other healthcare-related services. As of 2021, the company claims to have over 80 million registered users worldwide and provides services in over 150 countries.

Babylon Health’s target market is primarily individuals and families who are looking for convenient and affordable healthcare services. The company’s services include online consultations with doctors, remote monitoring of chronic conditions, and personalized health assessments.

The company’s customer base is diverse and includes people of all ages and backgrounds. However, it’s worth noting that Babylon Health’s services are primarily available through mobile apps and the internet, which means that the company’s customer base is likely to be skewed towards individuals who are comfortable using technology.

Total Consumers: 24 million people-2023

General Info

Jobs: Risk Adjustment Manager (Remote), Managing Growth Director, Revenue Owner Payors.

Website: https://www.babylonhealth.com/en-us

Specialties: Digital first health service provider, Hospital & Health Care

Products: Symptom Checker, Health check and Monitor are Free.

Applications/Solutions: Subscription or pay-per-appointment private GP service

Services: Online Doctor Appointments, 24/7 paid service, You only have to pay for appointments and prescriptions

Financial Information

  • Revenue: 322.9 million USD (2021)

Company Information

  • Headquarters: London, United Kingdom
  • Founder: Ali Parsa
  • Founded: 2013
  • Number of employees: 2,189 (2021)
  • Traded as: NYSE: BBLN

Acorns

Acorns

Consumers Stats

Acorns is an American financial technology company that provides a mobile app and a web-based platform that allows users to invest spare change from their purchases into a diversified portfolio of exchange-traded funds (ETFs). The company was founded in 2012 and is headquartered in California.

As of 2021, Acorns has more than 9 million investment accounts and over 6 billion dollars in assets under management. The app targets primarily millennials, with a focus on young adults who are just starting to invest and looking for a simple and easy-to-use investment platform.

Acorns’ customer base is diverse and includes people of all ages and backgrounds, However, the company’s target market is primarily individuals who are new to investing and looking for a simple and easy-to-use platform. The app’s features include round-ups, recurring investments, and a variety of investment portfolios to choose from.

Total Consumers:

General Info

Jobs: Backend Engineer, Engineering Manager

Website: https://www.acorns.com/

Specialties: Save, invest and learn, ETFs

Products: Investing app

Applications/Solutions: Micro Investing platform

Services:  Saving and Investing

Financial Information

  • Acorns revenue 2022-$99M

Company Information

  • Customer service: 1 (855) 739-2859
  • CEO: Noah Kerner
  • Founded: 2012
  • Founders: Jeffrey James Cruttenden, Walter Wemple Cruttenden III
  • Headquarters: Irvine, CA
  • Subsidiaries: Acorns Advisers, LLC, Acorns Securities, LLC
  • Chief marketing officer: James Moorhead

Mindbody

Mindbody

Consumers Stats

According to a recent study, mindbody consumers are increasingly interested in health and wellness, and are willing to spend more on products and services that promote wellness. In fact, the study found that 71% of mindbody consumers are interested in health and wellness, and that they are willing to spend an average of $157 per month on products and services that promote wellness.

This trend is being driven by a number of factors, including the increasing awareness of the importance of wellness, the growing popularity of mindbody practices such as yoga and meditation, and the availability of more affordable mindbody products and services.

As the mindbody consumer market continues to grow, it is important for businesses to be aware of this trend and to offer products and services that meet the needs of this growing market.

Total Consumers:

General Info

Jobs: Payments Specialist, Strategic Account Solutions Consultant

Website: https://www.mindbodyonline.com/

Specialties:  Premium onboarding, Franchising assistance, Personalized support, Staff training

Products: Software’s for Wellness industry like Cloud based online scheduling and business management

Applications/Solutions: Mindbody Fitness Software, Mindbody app

Services:  Find fitness, beauty, and integrative health businesses

Financial Information

  • Mindbody generates $350M in revenue

Company Information

  • Headquarters: San Luis Obispo, CA
  • Founded: 2000, San Luis Obispo, CA
  • Subsidiaries: ClassPass, Bowtie Labs, Inc., Booker Software, MORE
  • Cto: Sunil Rajasekar cooalliance.com
  • Number of employees: 1,337 (2016)
  • Owner: Vista Equity Partners

Rover.com

Rover

Consumers Stats

Rover.com is a website and mobile app that connects pet owners with pet sitters and dog walkers. The company was founded in 2011, and as of 2021, it operates in over 10,000 cities across the United States, Canada, and the United Kingdom, and has over 100,000 sitters on its platform.

Rover’s target market is primarily pet owners who need to find a sitter or walker for their pets, either for short-term needs (such as when they’re traveling) or long-term needs (such as when they’re at work during the day). The company’s services include dog walking, pet sitting, and in-home boarding.

The customer base of Rover.com is diverse and includes individuals of all ages and backgrounds, however, the company’s target market is primarily urban and suburban pet owners who are looking for a convenient and reliable way to take care of their pets.

Total Consumers:

General Info

Jobs: Dog Walker / Dog Sitter

Website: Rover.com

Specialties: Buy and sell pet care services

Products: Pet sitting, dog boarding, and dog walking products

Applications/Solutions: Dog sitters, Dog boarding, Dog walking & Dog Grooming

Services: Dog Boarding Booking, Dog Walking, Pet Boarding

Financial Information

  • Stock price: ROVR (NASDAQ) $3.94
  • rover.com revenue -$160 – $180 million

Company Information

  • Founded: June 13, 2011, Seattle, WA
  • Number of employees: 250 (2021)
  • Headquarters: Seattle, WA
  • CEO: Aaron Easterly (Jun 2011–)
  • Founders: Aaron Easterly , Philip Kimmey, Greg Gottesman
  • Subsidiaries: DogVacay, Zingy Pet Inc., Sleepover Rover, Inc.

Chegg

Chegg

Consumers Stats

Chegg is an American education technology company that provides online textbook rental, homework help, online tutoring, scholarship and internship matching, and other student services. The company was founded in 2005, and as of 2021, it has over 30 million registered students and operates in over 20 countries.

Chegg’s target market is primarily college and high school students who need help with their studies. The company’s services include online textbook rental, homework help, online tutoring, scholarship and internship matching, and other student services.

The customer base of Chegg is diverse and includes college and high school students of all ages and backgrounds. However, the company’s target market is primarily students who are looking for a convenient and affordable way to access academic resources and support services.

Total Consumers:

General Info

Jobs: Staff Software Engineer, Lead Product Designer

Website: https://www.chegg.com/

Specialties: Homework help, digital and physical textbook rentals, textbooks, online tutoring, and other student services.

Products: Online textbook rental, eTextbooks Online learning, tutoring apps

Applications/Solutions: Subscription services

Services: Online learning service and app

Financial Information

  • Stock price: CHGG (NYSE) $25.04
  • Chegg revenue-776.3 million USD

Company Information

  • Customer service: 1 (855) 477-0177
  • Founders: Aayush Phumbhra, Osman Rashid, Josh Carlson
  • CEO: Dan Rosensweig (Feb 2010–)
  • Headquarters: Santa Clara, CA
  • Founded: July 2005
  • Number of employees: 1,736 (Dec 2021)
  • Subsidiaries: Chegg Tutors, Mathway, StudyBlue, MORE

Noom

Noom

Consumers Stats

Noom is a health and wellness company that provides mobile and web-based health coaching and personalized weight loss programs. The company was founded in 2008 and as of 2021, it has over 45 million users worldwide and provides its services in over 190 countries.

Noom’s target market is primarily individuals who are looking to lose weight, improve their overall health, and make lifestyle changes. The company’s services include personalized health coaching, goal tracking, and a variety of health and wellness resources.

The customer base of Noom is diverse and includes people of all ages and backgrounds, however, the company’s target market is primarily people who are looking for a comprehensive and personalized approach to health and wellness.

Total Consumers: 45+ million users worldwide

General Info

Jobs: Growth Manager, Senior Manager, Business Recruiting

Website: http://www.noom.com/

Specialties: Wellness, Weight Loss, Diet, Health, Fitness, Lifestyle, Behavior Change

Products: subscription based app

Applications/Solutions: Track food habits and exercise routine

Services: dieting app, Weight loss programs

Financial Information

  • Noom revenue 2022-$6 billion

Company Information

  • Customer service: 1 (888) 266-5071
  • Founders: Saeju Jeong, Artem Petakov
  • Founded: 2008
  • Headquarters: New York, New York 10001
  • President: Artem Petakov
  • Type of business: Privately held company

Shipt

Shipt

Consumers Stats

Shipt is an American same-day delivery service that delivers groceries and household essentials from various retailers, such as Target, Meijer, and Kroger. The company was founded in 2014 and as of 2021, it operates in over 240 markets in the United States and has over 300,000 shoppers on its platform.

Shipt’s target market is primarily individuals and families who are looking for a convenient way to shop for groceries and household essentials, especially those who prefer not to go to the store. The company’s services include same-day delivery, pick-up, and scheduled delivery options.

The customer base of Shipt is diverse and includes individuals of all ages.

Total Consumers:

General Info

Jobs: Shipt Shopper

Website: https://www.shipt.com/

Specialties: Delivery Service

Products: NO

Applications/Solutions: Shipt membership customers can place orders for products from local retailers

Services: Same Day Grocery Delivery Service

Financial Information

  • Revenue: 1 billion USD (2018)

Company Information

  • Customer service: 1 (205) 502-2500
  • Headquarters: Birmingham, Alabama, US
  • Founded: 2014
  • CEO: Kelly Caruso (Mar 2019–)
  • Parent organization: Target Corporation
  • Founder: Bill Smith

Ibotta

Ibotta

Consumers Stats

Ibotta is a popular cashback and rewards app that allows users to earn cash back on purchases made at participating retailers. The app is available on both iOS and Android platforms in September 2021, Ibotta had over 40 million active users and has paid out over $1 billion in cashback rewards to its users. Users can earn cashback rewards by purchasing items from participating retailers, either online or in-store, and then submitting receipts or linking loyalty accounts to the app. Some of the popular retailers that work with Ibotta include Walmart, Target, and Kroger.

Total Consumers: 40 million+ users

General Info

Jobs: Compensation Analyst, Platform Engineer, Senior Product Manager

Website: https://home.ibotta.com/

Specialties: Free app for Cashback

Products: Free cash back app for mobile

Applications/Solutions: Deals and offers

Services: Product offers online and rewards cashback

Financial Information

  • Value: $1 billion

Company Information

  • Founded: 2012
  • Headquarters: Denver, Colorado
  • CEO: Bryan Leach
  • Type of business: Private
  • CFO: Sunit S Patel
  • Chief marketing officer: Rich Donahue

Tangerine Direct bank

Tangerine Direct bank

Consumers Stats

Tangerine is a Canadian direct bank that operates primarily online and does not have physical branches. It offers a variety of financial products and services, including savings accounts, chequing accounts, mortgages, and credit cards. Tangerine is known for its high-interest savings accounts and no-fee chequing accounts, and also for its easy-to-use mobile and online banking platforms. As a direct bank, Tangerine generally has lower overhead costs than traditional banks and is able to pass those savings on to customers in the form of higher interest rates and lower fees. Tangerine is a division of Scotiabank, one of the major banks in Canada.

Total Consumers: 2 million+ Clients

General Info

Jobs: Treasury Services Specialist

Website: http://www.tangerine.ca/

Specialties: Personal Banking

Products: Credit cards, Loans, Investing

Applications/Solutions: Direct Banking, Mobile Banking

Services: No fee chequing and savings accounts, Guaranteed Investment Certificates, mortgages and mutual funds.

Financial Information

  • Tangerine’s revenue is $250 Million

Company Information

  • CEO: Gillian Riley (Dec 1, 2018–)
  • Founded: April 27, 1997
  • Subsidiaries: Tangerine Investment Management Inc., ING DIRECT Funds Limited
  • Headquarters: Toronto, Canada
  • Founder: ING Group
  • Parent organization: Scotiabank
  • Number of employees: 1,201 (2020)

Royal Caribbean Group

Royal Caribbean Group

Consumers Stats

Royal Caribbean Group is a global cruise company that operates a number of different cruise lines, including Royal Caribbean International, Celebrity Cruises, and Azamara. The company operates a fleet of ships that travel to destinations all around the world, including the Caribbean, Bermuda, Alaska, Europe, and Asia.

According to a 2019 report, the company had a total of 28.5 million passengers in 2018. The majority of the passengers were North Americans, followed by Europeans, and then Australians and Asians. The average age of passengers was around 50 years old and the majority of them were families and couples.

Total Consumers:

General Info

Jobs: Group Sales Agent, Representative, Cruise

Website: https://www.royalcaribbeangroup.com/

Specialties: Leisure Travel

Products: Cruise Dining Packages & Specialty Restaurants, Royal Caribbean International, Celebrity Cruises, and Silversea Cruises

Applications/Solutions: Cruise holding company

Services: Vacation Planners, Cruise Group Booking, private shore excursions, dinners, scavenger hunts, destination wedding

Financial Information

  • Stock price: RCL (NYSE) $57.29
  • Revenue: 1.53 billion USD (2021)

Company Information

  • Customer service: 1 (800) 256-6649
  • CEO: Jason T. Liberty (Jan 3, 2022–)
  • Number of employees: 85,000 (2021)
  • Founded: July 23, 1985
  • Founder: Arne Wilhelmsen
  • Subsidiaries: Royal Caribbean International, Celebrity Cruises, MORE

Taco Bell

Taco Bell

Consumers Stats

Taco Bell is a fast food restaurant chain that specializes in Mexican-inspired food, including tacos, burritos, and nachos. The company is based in the United States and operates over 7,000 locations across the country.

According to a report from QSR magazine, in 2020, Taco Bell ranked as the 4th largest Mexican-style quick-service restaurant chain in the United States by sales. The report states that the majority of its customers are in the 18-34 age range.

The company’s menu items are known for being affordable and customizable, which helps to attract customers from a wide range of demographic backgrounds. Additionally, Taco Bell has a strong digital presence and delivery service, which allows customers to place orders online or through a mobile app, making it more convenient for customers to order and enjoy their food.

Total Consumers: 42 million customers/week

General Info

Jobs: Cashier, Team Member

Website: https://www.tacobell.com/

Specialties: Crunchwrap Supreme, Cheesy Gordita

Products: Tacos, burritos, quesadillas, nachos, vegetarian options, fountain drinks and desserts

Applications/Solutions: Food, Dinner, Lunch, Snacks

Services: Fast food restaurants Chain, Food Service, Restaurants, QSR

Financial Information

  • taco bell revenue-$1.988 billion (2015)

Company Information

  • Customer service: 1 (800) 822-6235
  • Headquarters: Irvine, CA
  • Parent organizations: Yum! Brands, Yum China
  • Founder: Glen Bell
  • Founded: March 21, 1962, Downey, CA
  • President: Julie Felss Masino

Expedia Group

Expedia Group

Consumers Stats

Expedia Group is a global online travel company that operates a number of different travel booking websites, including Expedia.com, Hotels.com, and Orbitz. The company allows customers to book a wide range of travel services including flights, hotels, rental cars, and vacation packages.

According to a 2020 report, Expedia Group is the largest online travel agency in the world, with over 300 million active customer accounts and more than 21,000 employees globally. The company’s customer base is diverse, with travelers of all ages and backgrounds using its website to book travel. A majority of its customers are from North America and Europe, with a growing number of customers from Asia and other regions. Expedia Group’s mobile app is also popular among customers, with more than half of the bookings made through mobile devices.

Total Consumers: 18.8 million users

General Info

Jobs: Executive Assistant, Technical Account Manager, Customer Service Representative

Website: https://www.expediagroup.com/home/default.aspx

Specialties: Travel solutions company

Products: Plan and book their whole trip

Applications/Solutions: Vacation packages, flights, hotels, vacation rentals, rental cars, cruises

Services: Through Expedia Group brands like trivago, Orbitz, Wotif, Hotels.com

Financial Information

  • Revenue: 8.6 billion USD (2021)
  • Net income: 12 million USD (2021)

Company Information

  • Headquarters: Seattle, WA
  • CEO: Peter M Kern (Apr 22, 2020–)
  • Founder: Rich Barton
  • Founded: October 22, 1996, Redmond, WA
  • Number of employees: 11,720 (December 31, 2022 – incl. FTE & Vendors)

Great Clips

Great Clips

Consumers Stats

Great Clips is a hair salon chain that operates in the United States and Canada. The company is known for its affordable prices and no-appointment-needed policy.

According to a report from 2018, Great Clips is the largest hair salon chain in North America, with over 4,300 salons across the United States and Canada. The majority of its customers are women and men of all ages, however, it’s known for its extensive customer base of men, Great Clips is also popular among families and young adults.

Great Clips’ services include haircuts, styling, and hair care products. The company also offers online check-in, which allows customers to hold their place in line before they arrive at the salon, making it more convenient for customers to get a haircut.

Total Consumers:

General Info

Jobs: Salon Manager, Hair Stylist

Website: https://www.greatclips.com/

Specialties: Haircare and Hairstyling

Products: Haircare Styling Products like Hair Shampoo

Applications/Solutions: Hair salon chain

Services: 24/7 Salons

Financial Information

  • Revenue: 1.03 billion USD

Company Information

  • Headquarters: Minneapolis, MN
  • Customer service: 1 (800) 473-2825
  • CEO: Steve Hockett (Jan 1, 2018–)
  • Founded: September 22, 1982
  • Founders: Steve Lemmon, David Rubenzer

FAQ Consumer Services Field

What are Consumer Services

Consumer services are businesses or organizations that provide services directly to individuals for personal or household purposes. These services can be tangible, such as cleaning or repair services, or intangible, such as financial or legal advice. Consumer services can be provided in person or online, and can be purchased on a one-time or ongoing basis.

Examples of consumer services include:

  • Personal care services, such as hairdressing, massage, and personal training
  • Home services, such as cleaning, lawn care, and home repair
  • Financial services, such as banking, insurance, and investment advice
  • Legal services, such as legal advice and representation
  • Education and training services, such as tutoring, language classes, and professional development courses
  • Health and wellness services, such as therapy, chiropractic care, and acupuncture
  • Travel and leisure services, such as hotels, tours, and event ticketing

Consumer services are an important part of the economy, as they provide individuals with the assistance and support they need to manage their personal and household affairs.

What Industries fall under Consumer Services?

There are many industries that fall under the category of consumer services. Some examples include:

  • Personal care: This includes businesses that provide services related to personal grooming, such as hairdressing, beauty salons, and spas.
  • Home services: This includes businesses that provide services related to the maintenance and repair of homes, such as cleaning, landscaping, and home repair.
  • Financial services: This includes businesses that provide financial advice, such as banks, investment firms, and insurance companies.
  • Legal services: This includes businesses that provide legal advice and representation, such as law firms and legal clinics.
  • Education and training: This includes businesses that provide educational and training services, such as schools, universities, and tutoring centers.
  • Health and wellness: This includes businesses that provide healthcare and wellness services, such as hospitals, clinics, and fitness centers.
  • Travel and leisure: This includes businesses that provide travel and leisure services, such as hotels, resorts, and tour operators.
  • Customer service: This includes businesses that provide customer support and assistance, such as call centers and online support teams.

These are just a few examples of the industries that fall under the category of consumer services. There are many other industries that also provide services directly to individuals for personal or household purposes.

Examples of businesses that provide goods and services

There are many businesses that provide both goods and services. Here are a few examples:

  1. Supermarkets: Supermarkets sell a wide variety of goods, such as food, household products, and personal care items. They also provide services such as checkouts and customer assistance.
  2. Gas stations: Gas stations sell goods such as gasoline and car supplies, as well as services such as car washes and oil changes.
  3. Department stores: Department stores sell a wide range of goods, including clothing, furniture, and appliances. They also often provide services such as alterations and returns.
  4. Mobile phone stores: Mobile phone stores sell goods such as phones and accessories, as well as services such as repairs and technical support.
  5. Restaurants: Restaurants sell goods such as food and drinks, and also provide services such as seating and serving customers.
  6. Hotels: Hotels sell goods such as rooms and amenities, and also provide services such as housekeeping and concierge services.
  7. Gyms: Gyms sell goods such as gym memberships and personal training sessions, and also provide services such as fitness classes and personal training.

These are just a few examples of businesses that provide both goods and services. Many other businesses also offer a combination of goods and services to their customers.

We hope you enjoyed our blog about consumer services field companies. We wrote this article to provide you with some useful information about consumer services field companies. If you have any other questions or concerns, please contact us. Thank you for reading, we are always excited when one of our posts is able to provide useful information on a topic like this!

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